User Management
Managing users, roles, and organizations
GNETiX is multi-tenant from the ground up. Every user belongs to an organization, and all data is strictly isolated by org. This page covers how to create orgs, manage users, and configure access.
Creating an Organization
Superusers can create new organizations from the portal:
Step
Create the Org
Navigate to Organizations and click Create Organization. Enter the organization name and slug (URL-friendly identifier).
Step
Initial Admin
When an org is created, GNETiX automatically creates an initial admin user. The admin's password is auto-generated and sent to them via email (using Resend).
The welcome email contains the auto-generated password and a link to the portal. Users should change their password on first login.
Adding Users
Org admins can add users to their organization:
- Navigate to Users and click Add User
- Enter the user's name, email, and role
- A password is auto-generated and emailed to the user via Resend
- The user appears immediately in the user list
Users do not choose their own password at creation time. The auto-generated password is emailed, and they can change it after logging in.
Password Management
Admin Password Reset
Org admins can reset any user's password:
- Go to the user's profile
- Click Reset Password
- A new password is generated and emailed to the user
- The old password is immediately invalidated
Self-Service Password Change
Users can change their own password from their profile settings, provided they know their current password.
Per-User Platform Toggles
Each user has toggles for which messaging platforms they can use:
| Toggle | Effect |
|---|---|
| Webex | User can interact with GNETiX through Cisco Webex |
| Slack | User can interact with GNETiX through Slack |
| Teams | User can interact with GNETiX through Microsoft Teams |
When a platform toggle is disabled, messages from that user on that platform are ignored by GNETiX.
Tags and RBAC
Users can be assigned tags that control which MCP tools they can access. See the Tool Catalog page for details on tag-based access control.
Tags are managed under each user's profile or in bulk from the Tags management page.
Tag Groups
Tags can be organized into groups (e.g., "Department," "Skill Level," "Region") for easier administration. Tag groups are purely organizational and do not affect access control logic.
Next Steps
- Roles & Permissions -- understand the role hierarchy
- MSP Management -- manage multiple organizations